It's a job - HP Computer Technician TTEC Employee Review

3.0
3 Jan 2013
Recommend
CEO approval
Business outlook

Pros

As long as you show up for work everyday you're pretty much guaranteed to keep your job. There is some opportunity to move up if that's for you. It's a good place to build experience.

Cons

They do not give raises. When a contract ends your job may end as well. I worked for HP and when the contract Teletech had with them was not renewed most everyone was let go with a small severance package.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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