RUN AWAY FAST - Customer Service Representative TTEC Employee Review

1.0
3 Dec 2020
Recommend
CEO approval
Business outlook

Pros

overtime and paid training great

Cons

Horrible team leads, out dated systems, fire employees for minor mistakes, low pay for the amount of work and time commitment

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TTEC Response
5y
Thank you for your honesty. We always welcome suggestions that can help us become better as a company.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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