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      TTEC

      Engaged employer

      TTEC reviews

      Unreliable, unwilling to help, and rude - Customer Service Representative TTEC Employee Review

      2.0
      27 Mar 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Best reason to work here is for the pay and how many times shift bids come out.

      Cons

      Pay tops out after two raises. Can only get your raises under certain circumstances they do.not tell you. Flexible to them means you have no life and no family. Do not care about your priorities and family. Cafeteria workers are rude and ignorant. Other management are the same way with not caring and being rude.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      2 Jul 2026
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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