Many Pro's and Many Con's - Customer Service TTEC Employee Review

3.0
17 May 2014
Recommend
CEO approval
Business outlook

Pros

Friendly Staff Environment better then fast food pay good for right out of high school students

Cons

cons - The First Place To Start Is The Pay, Its A Joke. benefits - Eat Up Your PayChecks!!! scheduling - Unfair Along With Stack Rankings For Bids soft wear - Out Of Date By A Long Shot turnover rates - Next To None The Highest Ever Seen Many More Things.

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5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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