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      TTEC

      Engaged employer

      TTEC reviews

      Low basic but great company - Chat Associate II TTEC Employee Review

      5.0
      12 Jul 2025
      Chat associate ii
      Recommend
      CEO approval
      Business outlook

      Pros

      The building itself has a strategic location with lots of facilities and benefits. The culture is great and no toxic agents, TLs, OMs, which is probably why the employees stay longer in the company. You can see that there is growth in the company especially when you of course excel in your LOB, meaning showing up at work on time and at least meeting your stats. Low basic but they've got premiums to make reach higher salary than minimum wage and other contact centers salary. Great food choices at the pantry, if you work M-F, there are plenty of options to choose from. There is an atm in the floor where the company is located.

      Cons

      Their health insurance only can be used in clinics and if hospitals, there will be Co pays. As mentioned in the title, basic is quite low for call center agents who are tenured in the business

      avatar
      TTEC Response
      11mo
      Thank you for sharing your experience. We're happy to know you appreciated the culture, support, and growth opportunities during your time with us. We’ve also noted your feedback on compensation and health coverage. It's great to hear that your time here was meaningful, and we appreciate the kind words.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      3 Jul 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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