Pros
There are talented people working at TWG, especially in engineering and the product department. Overall, most people are caring and to some extent encourage an open environment to discuss issues. You can identify what projects you are interested in, but it's agency so at the end of the day you don't get to decide. Decent pay for consulting, not for industry standard in tech though - salary bands are outdated and set top-down by HR. Communication during hard times (like covid) was very good, and transparency for some things is admirable. Most people you meet at TWG genuinely mean well.
Cons
The majority of people who contributed to TWG's great culture have left very recently. The turnover of the most talented people is high. This is due to a few factors, including the type of work TWG is selling, heavy workloads, and a failure to promote / recognize talent while it's there. The workload for some departments (product, design) is unmanageable, so work life balance isn't possible, which makes the lower industry compensation harder to justify. Leadership has gone through a lot of turnover especially, and key senior positions haven't been replaced, or they're being filled with people who are negatively impacting the culture. The remaining leadership is too inexperienced and it's trickling down to every job function.