2.0
10 Dec 2025
Current employee, less than 1 year
Irvine, CA
Recommend
CEO approval
Business outlook
Pros
Teaches you to hustle, the job does not let you get behind or they let you go Fellow Service Desk Analysts are nice Seldom have to work OT due to 100+ member staff
Cons
Timed on everything, including bathroom breaks and if you take too much time you are fired Back to back to back calls with little time to breathe Difficult to have visibility due to 100+ IT Staff members Service Desk Callers are Taco Bell Employees Hard to move up within the company You are just a disposable number to the company