Interesting work, disorganized environment - Anonymous employee Telnyx Employee Review

Telnyx is a telecom startup competing against a powerful oligopoly of incumbents. We were founded in 2009 by two people in a co-working space and have grown into an international business with operations on two continents. Our employees tend to work more hours than in a large corporate setting; the average work week is 50 hours. Those in leadership positions may work a little more. We do our best to avoid weekend work and maintain an unlimited vacation policy, so our people can find time to recharge. Individuals join the Telnyx team for a variety of reasons, including our competitive base pay and generous equity grants. Every employee has a vested interest in our success as a firm. Our state-of-the-art facilities and best-in-class perks -- gourmet meals, complimentary laundry pick-up/drop-off, and free Ubers to/from work during certain hours -- allow the members of the team to focus their valuable time and resources on our most pressing issues. We pride ourselves on radical transparency within the organization. Our employees have the opportunity to be exposed to the direct business dealings of the C-suite. We work very hard to secure the best possible deals from our vendors while delivering exceptional service to our customers (see our G2Crowd reviews). Some of the largest and most prestigious multinational corporations deal with Telnyx directly on a regular basis. Our flat structure presents unique opportunities and challenges relative to a more traditional hierarchy. Individuals who adapt well to a fluid environment quickly find themselves with high-level responsibilities, the ability to drive progress across the company, and influence with management. We think of ourselves as short-stack of pancakes flat, not single pancake flat. We also believe in open and honest feedback. Telnyx has worked hard to develop a number of "dissent channels" for employees to communicate directly to management. As a result of this review, we have met as a team to think through ideas and implement changes that will enable us to further improve. We thank this former team member for their candid and valuable feedback.