Decent pay but toxic environment and poor management - Customer Service Representative (CSR) TexasBank Employee Review

This has been a really great place to work. I hear chatter that things are much different now than in years past. I'm not sure what the past was, but it is a very family-oriented atmosphere. The CEO is very down to earth, very easy to talk with. The man that I think owns the bank (or controls it) is much older, and very nice and engaging. Employees have baby showers here; they have big celebrations for birthdays. My first week there, about a dozen different people came by to say hello and ask if I had any questions. I very much like this bank. You get a lot of PTO just the first day you're there. And the health benefits are very good. I'm in sales, so no micro managing at all. the commission structure is a little behind what the industry offers, but it's all good enough. It truly feels like a family here. And this bank does seem to exude its mission statement.

The building in SW Fort Worth is kind of old; parking can be a challenge as it shares a parking lot with another property. The commute sucks, but that's not the bank's fault.

TexasBank did a great job showing us all the different aspects of commercial banking. While gaining knowledge in all of the departments, specifically the Marketing and Credit Analysis did an amazing job on being personable and providing me with the resources necessary to succeed.

I believe the internship was a little to structured and didn’t encourage the more in-depth learning of the departments we were interested. It could have been more tailored to the specific person, but my Branch Manager tailored it to me and I got a lot out of the internship.