A supportive company with great people and real career opportunities - HR Strategy and Organisation The AA Employee Review

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, supportive management, meaningful work, good flexibility, and strong career development opportunities. The AA has a real customer-first culture and feels like a place where you can grow.

Cons

Some internal processes could be simpler, and systems can occasionally feel dated, but there is a genuine focus on improvement.

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The AA Response
1d
Thank you for taking the time to share your experience. It’s wonderful to hear how positively you view the people, management support, flexibility, and career development opportunities available at The AA. We’re especially pleased that you feel able to grow your career while contributing to meaningful work in a business with a strong customer-first focus. Supporting our people to develop and progress is incredibly important to us, and it’s great to hear this reflected in your experience. We also appreciate your balanced feedback around processes and systems. We recognise there are areas where simplification and modernisation can make a real difference, and it’s encouraging that you can see the ongoing focus and investment being made to improve how we work. Thank you again for your continued contribution and for the work you do supporting our people, customers, and the future success of The AA.

Explore other reviews about The AA

5.0
29 Dec 2017
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

I joined the AA's content team in 2017 to assist with their digital transformation project and found it to be a supportive, enthusiastic and generally fun environment to work in.

Cons

Shareholders could be tricky to work with but with time, I was able to navigate it all and get stuff done.

9
4.0
11 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There's a period of real change happening currently, coupled with a well loved brand which makes it an exciting business to be part of if you want to make a difference.

Cons

There's lots going on, so the pace is sometimes quite challenging.

7
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