QA Testing - Senior QA Tester The Cigna Group Employee Review

2.0
20 Dec 2016
Recommend
CEO approval
Business outlook

Pros

A lot of the employees were very knowledgeable and friendly. They had a gym and the coffee was free.

Cons

The individuals teams run their own processes yet the management insists everyone use the same process (AGILE vs Waterfall) under. All of the sub-teams across Healthspring do not follow the same project lifecycle and specifically QA is handled differently. Typically I watched CIHS bring in Cognizant and offshore to lead QA efforts. CIGNA is constantly bringing H1 visa personnel instead of promoting within and allowing full time personnel/employees to advance. The management promotes 'mentoring' but rarely act on it. Mentoring is seen more as soft skills such as 'courage' and not in tech skills or business knowledge. Turnover rate is high as satisfaction of personal growth is stymied.

Explore other reviews about The Cigna Group

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
1w
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1mo
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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