Corporate Savvy - Claim Manager The Cigna Group Employee Review

4.0
8 Jan 2014
Recommend
CEO approval
Business outlook

Pros

Hire-on compensation. Occasional intelligent colleagues. Work load has plateaued for many teams, but not all. Management has recently provided tools and resources so that employees do not drown... as often. There is room to shine and advance if you work hard and sell yourself. Job security.

Cons

Favoritism can be shown by management. It is hard to stay neutral in a click environment. Processes change in the blink of an eye. Management can forget that you have a desk load when asking to assist them with pet projects. Mid-Year and Year-End Reviews It can be a very thankless job depending on the sociodemographic of your customers. There may not be any quick advancement even if you stand out as a top performer.

Explore other reviews about The Cigna Group

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good learning opportunity. Good management

Cons

company is downsizing and sold off my business unit, resulting in layoffs

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The Cigna Group Response
1mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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