Pros
Sometimes they offer overtime if your interested. You can work from home if you choose to and it works to your advantage.
Cons
Poor mgt. The managers are not equipped to handle the departments they're assigned to. Little contact and seem to be MIA most of the day. I worked as a supervisor and was hands on, therefore I could sit in the chair of my employee's and perform a the level expected. Cigna mgr's and Supervisors are very LAZY, wonder how they even were hired. Training is not always organized, jumps around too much and not give accurate advise flows to follow. For a huge company, they use too many systems. I've experienced many unhappy customers who don't like Cigna but had no choice since employers only offered that health plan. A lot of young employee's who have no experience buy big expectations.