Pros
The people are the companies biggest asset. The employees want to do the right thing for the customer, the company and their peers. Generally speaking, folks are compassionate, friendly and supportive. The C-suite/executive team says all the right things, are approachable, personable and seem to genuinely want feedback from the employees. I believe they have a sound vision for how Cigna can continue to compete post-heathcare reform. In many parts of the organization, entry-level role support is excellent with strong on-boarding and training programs. Benefits and compensation are competitive with others in the industry. Work/Life balance, work-from-home and flexible work schedules aren't just talk in many areas and are a huge benefit if you're in the right division and roles.
Cons
Like all major organizations there are parts of the organization where pro's and con's may be different. Here are the major themes I experienced over my tenure: Development/Career progression opportunities are mostly lip-service and only discussed during annual reviews. If you're not working at the corporate office in CT there are very few opportunities beyond a manager level. Extremely political organization and getting worse. Friendships were more likely to get you promoted vs. execution and results. Weak leaders were moved from one area to another rather than eliminated for poor execution Promotional priority was frequently give to those in one of the development programs (finance, service, tech, etc) vs. those top performers who were better suited for the role. Take risks at your own peril. Leaders say they support taking risks, but their actions prove the opposite. Creative ambitious thinking was more likely to get your fired than promoted. Divisional leadership lacked a cohesive strategy and execution plan. Politics and personal agenda's drove the organization rather than the goals and strategy of the company. Failing projects were frequently 're-branded' to make them look new to get additional funding.
