Pros
Flexibility in work scheduling (depending on your team leader) Pay is ok if only if you're entry-level (1st job) and rewards are helpful if you're fit, i.e. Healthy Life rewards Nurse Practitioner on site so basic care can be done for free Training classes are a sufficient amount of time to prepare for the positions
Cons
Team Leaders are among the least-working here, environment not cnducive to mental health as managers pile on more than CM's can handle but don't offer help. Regional managers make very weak attempts at building team morale onlywhen clients or potential clients come to visit. Turn-over is of the highest I have ever seen at any company so when workload is transferred management still does not help. Benefts are horrendous and very expensive. It's a good ol' boy system--if you know someone and he/she is a mnager, you'll go far..who cares about your experience? Also there is a lack of empathy for our customers--Cigna preaches empathy but our leaders care about bringng customers and premiums only, after they sign on they curse our clients' names.
