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      The Emirates Group

      Engaged employer

      The Emirates Group reviews

      Customer service - Customer Service Agent The Emirates Group Employee Review

      4.0
      2 Jun 2016
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good salary the company pays well, good-benefits, allowances like medical, housing, 2 off days , good working environment, good experience,

      Cons

      Bosses are not employee oriented, over working, long shifts, long working hours,no compassion for employees in case of a family problem,rude bosses

      Explore other reviews about The Emirates Group

      5.0
      6 Nov 2025
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work life balance before Covid

      Cons

      Very uncertainty anytime they will fire

      1
      avatar
      The Emirates Group Response
      7mo
      Thanks for sharing. We're happy to hear that your experience reflects the inclusive, supportive and collaborative culture we aim for at the Emirates Group. With over 160 nationalities represented, we're proud to offer a truly global and welcoming workplace where people can learn, grow and thrive together. We appreciate you taking the time to share your experience and wish you the best .
      3.0
      8 Apr 2026
      Anonymous- salaried staff
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary, 401k, colleagues, flight benefits.

      Cons

      Middle East uncertainty has caused major instability. Poor leadership thinks rats and mold are a normal way of life in NYC. Micromanaging and toxic environment.

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