Management is trash - Front End Cashier The Home Depot Employee Review

2.0
17 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The Head Cashiers and other employees are nice, they are good about if you need your schedule changed and making sure your schedule is correct. 2 security officers on duty from opening to close.

Cons

A lot of management don't want to do their jobs. They are very very strict about not sitting down. Their systems shut down, freeze, and don't work a lot. They will randomly get rid of your sick time without warning. Communicating is nearly impossible with managers. They will not accept overtime at all in the winter and will cut your hours a lot without warning but hire new people. Big chance you will be the only person on shift during a rush. They don't fire people when they consistently do nothing and are rude to customers, only if your attendance is bad. New hires automatically get 6 a.m. opening shifts. You get 3 day one on one training, and paired up training for a couple more days then you are left on your own from then on. Customers are incredibly rude and impatient and you will get yelled at frequently. The location I work at has a lot of theft and homeless people that come in. They will overbook in slow hours and you will just be standing there banging your head against a wall trying to find something to do for the 3 hours that nobody is in the store. And they lie about not being able to transfer you to a different department because it is full but then hire new people.

Explore other reviews about The Home Depot

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It is a good environment to work safely

Cons

There are no bad points.

5.0
24 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The Home Depot has a solid moral compass. They aren't about sacrificing their ethics for the sake of a sale, which I love. They also hire a diverse group of people and give a lot back to the community. They offer a lot of benefits and little treats for their employees. Although they push their associates to meet quota, they're realistic about what can and can't be accomplished.

Cons

Home Depot has two different sides to it. Store associates and those of us considered "store support" who are payed by the vendors but work in the stores 100% of the time. I constantly hear about how store associates are stressed out by management and their hours are being rearranged a lot, cut, and they often are stretched thin due to lack of full staffing. "Store support" associates who do merchandising have it better than those who work in specific departments. However, you never really gain knowledge unless you have the time to look things up and read packaging.

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The Home Depot Response
10y
Thank you for taking the time to share your feedback. From the top down, the key to business at The Home Depot is our commitment to not only customer service, but to our associates. Because taking care of associates is one of our core values, we’re always looking for ways to ensure our associates have equal access to growth and development opportunities. We strive to provide an environment where associates feel they’re valued, treated fairly and respected.
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