employer cover photo
employer logo
employer logo

The Learning House

Is this your company?

Frustrating Employer; Lacks Authentic Leadership - Anonymous employee The Learning House Employee Review

2.0
26 Nov 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Downtown office location is very convenient; parking is provided. If you don't drive, they'll cover a monthly bus pass. * Work/life balance. *Most team members at the "staff" level are great to work with.

Cons

The company violates many -- if not all -- of the social contracts that employees should value in a business setting, such as transparency, leadership accountability, acknowledgement of performance, and trust. The environment is highly political and emotionally demoralizing to an extent. As a result, The Learning House has a grey and unenthusiastic energy to it. The “culture” that is aggressively being pushed by the CEO is nothing but a 1-way street that preaches employee motivation while turning a blind eye to the elephant in the room (that TLH simply hasn’t been a good employer). To say that it’s unnatural and forced is an understatement. Turnover is unsurprisingly very high. Lastly, TLH is owned by a venture capital group in Connecticut that views the place as a boiler room -- specifically the enrollment department. Not that all VC groups are bad, but this one perfectly fits the negative stereotype.

avatar
The Learning House Response
9y
We appreciate your feedback. Transparency and Total Ownership are two of our company’s colors we are proud of. We strive to be open and honest with how we do business and communicate as thoroughly as possible with all employees. In regards to our turnover, while any turnover is higher than we would like to have, we are below our industry’s average and are continually working on improving our employees' experiences and career development. One example of this in our Enrollment Department is that we are implementing an “Expert” career track to help improve growth within the organization. In regards to our culture, this is a grassroots effort involving all employees that wish to participate. We are proud of our culture not being a “top-down” initiative. We have groups of employees that meet regularly to discuss our culture and how to continually improve upon it, and these employees have enacted much positive change throughout our organization. We constantly encourage employees to get involved and help shape our organization, which is one of the things we believe makes Learning House a great place to work and grow.

Explore other reviews about The Learning House

5.0
7 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are really nice and the office space is nice

Cons

I can't really think of any

3.0
14 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, as far as co-workers go, are exceptional - talented, friendly, and dedicated individuals. Travel is a plus (when and only if you move into middle to upper management). Communication is improving between departments, which allows for growth and learning across the board. VP of enrollment is very involved and is invested in employees' well being. If sales is your thing, you can certainly move rather quickly.

Cons

The further you move up, the less direction you are given - which is ironic as you are expected to perform in a very specific way. Job descriptions stop after your initial promotion, unless this is something that has changed. Normal office politics, have to learn how to play "the game." Fear is used to motivate tho actually demotivates ethical, good employees. Employees are talked about behind closed doors as if they cannot be trusted or are children. Computer system is just awful and makes Counselors day to day juggle very difficult to maintain with an appropriate or expected amount of stress. Counselors are not actual counselors, this is a heavy sales/recruiting position - not paid enough compared to other campus schools around town though these schools are not considered their competion, according to HR (member of which is unapologetic for company flaws). Company is constantly signing new accounts that are not ready to be launched with materials not being completed and staffing levels not being properly maintained.

5
See reviews by: Helpful|Rating|Date|All