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The Learning House

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The Learning House Reviews

2.9

50% would recommend to a friend

(127 total reviews)

Todd Zipper

59% approve of CEO

44% positive business outlook

The Learning House has an employee rating of 2.9 out of 5 stars, based on 127 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Learning House employee rating is 22% below average for employers within the Education industry (3.7 stars).

Reviews by job title

127 reviews
2.0
26 Nov 2016

Frustrating Employer; Lacks Authentic Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Downtown office location is very convenient; parking is provided. If you don't drive, they'll cover a monthly bus pass. * Work/life balance. *Most team members at the "staff" level are great to work with.

Cons

The company violates many -- if not all -- of the social contracts that employees should value in a business setting, such as transparency, leadership accountability, acknowledgement of performance, and trust. The environment is highly political and emotionally demoralizing to an extent. As a result, The Learning House has a grey and unenthusiastic energy to it. The “culture” that is aggressively being pushed by the CEO is nothing but a 1-way street that preaches employee motivation while turning a blind eye to the elephant in the room (that TLH simply hasn’t been a good employer). To say that it’s unnatural and forced is an understatement. Turnover is unsurprisingly very high. Lastly, TLH is owned by a venture capital group in Connecticut that views the place as a boiler room -- specifically the enrollment department. Not that all VC groups are bad, but this one perfectly fits the negative stereotype.

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The Learning House Response
9y
We appreciate your feedback. Transparency and Total Ownership are two of our company’s colors we are proud of. We strive to be open and honest with how we do business and communicate as thoroughly as possible with all employees. In regards to our turnover, while any turnover is higher than we would like to have, we are below our industry’s average and are continually working on improving our employees' experiences and career development. One example of this in our Enrollment Department is that we are implementing an “Expert” career track to help improve growth within the organization. In regards to our culture, this is a grassroots effort involving all employees that wish to participate. We are proud of our culture not being a “top-down” initiative. We have groups of employees that meet regularly to discuss our culture and how to continually improve upon it, and these employees have enacted much positive change throughout our organization. We constantly encourage employees to get involved and help shape our organization, which is one of the things we believe makes Learning House a great place to work and grow.
1.0
10 Sept 2016

Insane

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A CEO who works tirelessly to make sure people are only posting positive reviews on glassdoor.

Cons

Literally the only thing you need to know about this company is that they are being sued by a former associate director.

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The Learning House Response
9y
Sorry if you felt there was any pressure in providing reviews and feedback. We have discussed Glassdoor and our acknowledgement that we know applicants and employees may be reviewing the site. We have not set an expectation for employees to leave reviews; however, have communicated this as an option, should they desire.
1.0
20 Apr 2017

Soul Sucking

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Standard benefits package Potential for work from home

Cons

The biggest issue at Learning House stems from the fact that they were purchased by an investment company about 5 years ago. My speculation is that this company seems to be applying tremendous pressure to Learning House to produce income for it's stockholders. This means that almost everything is tracked, measured, and cut down to the bone. Curriculum, at least at the time of my departure, was required to track all of their activities down to the 15 minute increment. I literally spent an hour a day on average tracking my time or attending meetings about time tracking. Management is in need of leadership training. Instead they were all given Six Sigma training. I've personally experienced being reprimanded for a slew of unreasonable things and once you've gotten on the managers radar for whatever reason your completely written off for eternity. It's not unheard of for managers to yell at employees and make them cry or have nervous breakdowns. This typically happens on a weekly basis. In my tour at Learning House I had no less than 5 managers, had my job title changed(without any input from me) 3 times, and been made to move seats(again with no input) 5 times all in about 4 years. It is a horrible, soul sucking environment. All the employees I talked to that have been there for more than 6 months are completely burned out and demoralized due to low pay, high (and continually growing) workloads, and dealing with trivial nonsense. There is a huge push to build a company culture. It's all garbage. 100% lip service. Management says they care about the employees while showing them that they don't. A culture program at work is nonsense. It's an attempt for your employer to tell you how you should feel at work rather than actively promote a positive work environment. Employees are highly pressured and management has said will eventually be required to take a multiweek course called "Unstoppable" which requires the employee to read self-help, motivational books. Much of this subject matter is blatantly sexist and contains themes such as "how to be a man's man!" They are also required to blog and have their blogs critiqued by other participants of the class to help them view things more the company way. It's a brainwashing program. Sorry guys but it is. You're trying to build a cult. This seems to be an attempt to lower attrition (which in my opinion is high). To cap all this off the pay is extremely low. It seems that the average employee in curriculum (most with Masters in Education mind you) make between 35k and 40k. I highly recommend not working here.

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The Learning House Response
9y
I am sorry you had a negative experience. As a rapidly growing company, we are also experiencing a lot of change. Some people find this kind of environment exciting and interesting, and I understand that you feel differently. We are spending a lot of efforts on making sure our leaders are prepared for management, including training programs and consistent communication, and we are working on communicating changes as they occur. I would welcome the opportunity to speak with you about the concerns you had and how we can improve. Please feel free to reach out to me.
Viewing 1 - 3 of 127 Reviews

Glassdoor has 129 The Learning House reviews submitted anonymously by The Learning House employees. Read employee reviews and ratings on Glassdoor to decide if The Learning House is right for you.