Disappointed and Disheartened Copywriter - Fashion Copywriter The RealReal Employee Review

1.0
28 Oct 2018
Recommend
CEO approval
Business outlook

Pros

If you love being surrounded by all things fashion this is a space filled with it.

Cons

Lack of advocacy for employees by management and HR, no room to express how you feel or what can be improved. Disorganized, repetitive, very cliquey, lack of authentic communication across all levels of management, “startup growing pains” masks that there is something fundamentally wrong with the way things are run. The only team who seems connected and has fun, are boisterous and you can feel the creative energy flow comes from the Authentication Team (who is among the most cliquey)!

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The RealReal Response
7y
Thank you - we truly appreciate and value your feedback as this provides us with ways to grow. Please know that this was seen and read by our HR team who truly care for all TRR employees! We will take this and learn how to do better. If you have further concerns you would like to discuss, we welcome you to speak with us directly so we can understand how to further support. Thank you for all that you do!

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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