Great! - Anonymous employee The RealReal Employee Review

4.0
25 Feb 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For a position that is mostly dedicated for recent grads, the pay is great! I don't know of an entry level position that will pay the same in retail. Management is wonderful and do not micromanage whatsoever. As someone who likes to work independently, this is very much appreciated. If you're doing your job, you're fine. Security. I feel secure in my position, not worried at all about ever being laid off or anything of the sort, even if I do miss hitting my goal (you definitely don't want to because you will miss out on commission). Coworkers are also wonderful and everyone works well with each other. Constant trainings as well as touch-bases with management, BDR's always sharing tips with one another, and overall not a super-stressful environment for a sales job. Hours!!!! Basically a 9-5, which is hard to find nowadays! Fully remote which means a lot more time for yourself. You can easily grow within the company! I see it happen all the time.

Cons

Does not feel like a career in fashion, it's a bit more tech-y. Monthly quotas can be pretty high which means you may have to work some overtime each week (usually 4-5 hours the last 2 weeks of the month, so not too horrible). Lots and lots of calls each day. Can get annoying, but you do get used to it eventually. They aren't necessarily cold calls though, so it isn't the worst. New employees have to work a weekend day, however, this can also be a pro as you do usually hit your goal sooner when you work weekends.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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