Outright lies from HR as responses to discredit reviews here - Anonymous employee Thought Machine Employee Review

2.0
5 Sept 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing that hasn't been said before, amazing engineering colleagues, teams take charge of their own products and can adopt latest technologies, given a lot of responsibility from the start, good learning opportunities, office is in a good location with nice outdoor spaces nearby. Would recommend as a workplace if you are at the start of your career and looking to learn a broad set of skills for yourself.

Cons

Having seen the company grow from 100 to 500+ employees, it is unfortunate to say that the culture has changed for the much worse. The CEO has no empathy and is out of touch with reality, CPO is, to put lightly, highly unpleasant and undermines diversity efforts around the company by cutting funding and interfering with activities, one of the formidably mediocre founders abuses his position to actively bully, undermine, and harasses people online and in person. The CEO unfortunately only listens to the CPO about people's feedback. What the CPO does in turn is to silence, suppress, and threaten anyone that speaks up in official or unofficial channels, then report back saying everyone is happy and things are perfect. The HR responses here keep saying "if you have a concern or suggestion please speak to HR or the CPO" whilst they are what's wrong with the culture at TM, and the impression given by them is that speaking to them will block your own career progression. Given that management is overwhelmingly white and male, it is unsurprising that sexist comments and sexual harassment are ignored with their existence denied. There is also a complete lack of trust between employees and the company, to list a few events: - the company changing the terms of contract by taking away benefits a day before being posted to another office - terminating people during a previously agreed upon sabbatical - disbanding a team while the manager is briefly absent due to stress from work - paying grads 15% less than when offers were given out earlier in the year and only notifying them a week before their start date, well after application season has passed This review is not here to discredit the positive ones as these management issues do not necessarily impact everyone, but from experience, if you are a minority or a woman in enginnering, these issues will perhaps stand out more. If you've read to this point and still wants to work here, then you will probably fit in just fine.

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Thought Machine Response
2y
Thank you for your feedback. We want to emphasise our commitment to addressing concerns related to bullying, sexist communication, and harassment at Thought Machine. We take such allegations seriously, and there is no tolerance for individuals who actively engage in or passively condone such behaviour. Employees are strongly encouraged to report such activities which undergo thorough investigation. In reference to your comment about senior leadership not listening to team feedback, it's crucial to understand that our leadership have taken great care building a culture around continuous feedback and reviews. For instance, we have implemented Peakon, an employee feedback tool, under the leadership of our CPO. This tool compiles anonymous team feedback, providing a direct and reliable mechanism for making improvements based on employee insights. In addition to Peakon, we regularly conduct retrospectives and host Thought Machine Fridays Question Time, where employees have the opportunity to ask our senior leadership anything they like. We understand that we can always improve and this multi-faceted approach, combined with our quarterly performance review process, ensures a comprehensive, inclusive and transparent feedback process. Finally, we recognise the need to improve gender balance and are actively implementing initiatives. Our people team is involved in gender outreach programmes and initiatives to bolster the retention of talented female team members. Recognising that diversity challenges are pervasive across the industry, not unique to Thought Machine, we are dedicated to partnering with our peers and actively participating in initiatives such as the Innovate Finance Women Powerlist, Pride Powerlist, and the Women’s Bond Club. Additionally, we partner with university groups across the country to inspire the next generation of women and other underrepresented groups to consider a career in our industry.

Explore other reviews about Thought Machine

5.0
15 Jan 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture and interesting problems

Cons

keep up the good work

2.0
6 Nov 2023
Recommend
CEO approval
Business outlook

Pros

My manager and team were awesome, the culture is friendly but that's the main bright spot here.

Cons

The C-suite's recruitment strategy in expanding the team across the US, North, and South America seemed promising at first. However, they ended up letting many of us go right before the one-year mark, despite the inherent complexities of our product and sales efforts. The deal maturity and sales cycle are notably long, especially when dealing with core product replacements in the banking industry, which are time-consuming, expensive, and complex due to the transition from legacy systems to modernized cloud architecture. While several factors have contributed to the company's situation, it's important to note that the company is well-funded. At the beginning of the year, we were assured that there was enough cash in the bank to sustain us for a few years. However, we were recently informed that our investors are dissatisfied and want their money back. Many of us were actively engaged in our roles, supporting key commercial team reps who were driving significant momentum headed into 2024. It is indeed unprofessional and unjust to lead us to this point and then abruptly let us go. What truly exacerbated the situation was the timing of these layoffs, just days before our shares vested. This is not only unethical but also contradictory to the company's stated values and work policies. The actions of the leadership have eroded trust, and it's advisable to exercise caution and consider other options.

17
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Thought Machine Response
2y
Thank you for sharing your feedback. The decision to let go of team members is always challenging, and we acknowledge the personal impact this has had on you. Looking ahead to the new year, we're pleased to confirm strong investor support and positive company performance. With our organisational structure now in place, there are no further plans for headcount reductions. We are pleased to hear that you found the company environment friendly and that you had a positive experience with your supportive manager, as we believe our company culture is one of our greatest assets.
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