Good city job in financial services, underpaid compared to other companies. - Client Operations Transact Employee Review

3.0
19 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Bonus payment is roughly 30% of salary Knowledge in departments is rated highly Friendly staff and everyone seems approachable and a lot of hard working employees.

Cons

Lack in progression, HR promote this well when interviewed however management fail to assist. Bonus is paid over 6 months and salary is low. Management are the problem with the company, often out of touch and they will not listen to staff they consider 'below them'. They have a bigger problem - client operation employees are leaving transact at a rate they cannot recruit in time, so the work is affected overall. This should wake them up and appreciate the staff that do actually work hard.

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Transact Response
9y
Thank you for your feedback. We are working with the management team to ensure staff are more aware of the routes of progression available to them. Our Learning and Development team provide some great opportunities for development for staff and we are ensuring that staff are made more aware of the development the team can give them in order to allow them to progress to other roles within the organisation.

Explore other reviews about Transact

5.0
19 Oct 2020
Recommend
CEO approval
Business outlook

Pros

all people are very friendly

Cons

location too hot for me

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Transact Response
5y
Thank you for taking the time to leave a review. It is great to hear you found all of the people very friendly. Good luck and all the best for your future career.
3.0
2 Oct 2023
Recommend
CEO approval
Business outlook

Pros

good people, opportunity to grow

Cons

no structure, week benefits, no food

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Transact Response
2y
Thank you for taking the time to leave a review. We pride ourselves on our collaborative culture and wide range of progression opportunities, so it is great that this has been your experience. We regularly review and benchmark our compensation package to ensure it is competitive and have also started supplying breakfasts and snacks to staff which we hope you enjoy. Please do raise it with our ‘People Platform’ if you have any other suggestions. We wish you all the best in your continued career at Transact.
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