Understaffed - Patient Services Representative UPMC Employee Review

3.0
15 Nov 2021
Recommend
CEO approval
Business outlook

Pros

The family care location I worked at was wonderful, the coworkers, for the most part, were great, and the job was enjoyable.

Cons

They became tragically understaffed and didn’t pay enough to attract quality employees. The work was never completed and I feel that patient care really suffered. Also, there was a woman who was entirely unfit to be working there (a float employee who was helping with the understaffing issues) who was in many disciplinary situations and was allowed to stay far too long. Spreading Covid lies at work in health care and bragging about her white supremacist boyfriend should not have been tolerated a minute. She was there for months.

Explore other reviews about UPMC

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Career growth and development. Benefits and compensation.

Cons

Distance to travel and parking issues

4.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great program for teaching essential content in first week

Cons

Worked 50% nights and 50% days as a requirement

See reviews by: Helpful|Rating|Date|All