UPMC Reviews
51% would recommend to a friend
(4051 total reviews)

Leslie C. Davis
53% approve of CEO
What people are saying about UPMC
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Pay is low with only $1/hour differential for nights and $1/hour differential as charge." (in 351 reviews)
- "I went through more reorgs and different managers than anyone could imagine and more failed projects." (in 45 reviews)
Found 4,051 of over 4K reviews
Updated 5 Dec 2023
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- 2.026 Nov 2023Sterile Processing TechnicianCurrent Employee, more than 1 yearCumberland, MD
Pros
Great opportunity to enter the medical field. UPMC offers 6 months on job training for Sterile Processing techs. Once you have the required 400 hours in the various areas, you can apply for certification.
Cons
The starting pay in Cumberland is well below the national average for this industry. They do not give pay raises for becoming certified. Opportunities to branch off into Surgical tech aren’t often approved by management with this hospital and many leave to climb the career ladder. You’re required to work rotating shifts including weekends and overnights. This schedule doesn’t offer good life/work balance.
- 1.021 Nov 2023Registered Nurse, BSNCurrent Employee, more than 3 yearsPittsburgh, PA
Pros
job stability, variety of positions, benefits are adequate
Cons
I’ve worked at a few other health networks outside of the Pittsburgh area and UPMC is by far the worst I have encountered anywhere. Problems include, but are not limited to, poor pay, unsafe nurse-patient ratios, management does not care about staff or patients, hospital does not practice evidence based care to patients, does not support employees who are struggling, does not allow for any work-life balance, makes both patients and staff pay for parking, no weekend shift differential, constant gaslighting, and obvious greed. I have witnessed multiple scenarios where patients (including infants) have almost died due to UPMC policy and negligence.
- 2.05 Dec 2023PhlebotomistCurrent Employee, more than 1 yearPittsburgh, PA
Pros
Benefits are good and inexpensive.
Cons
Pay isn’t great and raises are minimal regardless of work ethic
- 4.04 Dec 2023Patient Care TechnicianFormer Employee, more than 1 yearPittsburgh, PA
Pros
There were lots of opportunity for growth and experience on other hospital floors
Cons
Understaffed and pulled to other floors often
- 3.01 Dec 2023Customer Service RepresentativeCurrent Employee, less than 1 yearPittsburgh, PA
Pros
Its an okay experience, good company, good benefits, friendly people
Cons
This specific job is hard because your strapped to a chair with a headset, not many breaks
- 4.02 Dec 2023Academic ManagerCurrent Employee, more than 8 yearsPittsburgh, PA
Pros
Opportunity for movement and advancement
Cons
Nothing really. Good place to work.
- 3.015 Nov 2023RN PRNFormer Employee, more than 5 yearsMechanicsburg, PA
Pros
Continued education opportunities, autonomy, ability to transition into new roles easily, good for new grad nurse experience
Cons
Toxic work environments, high nurse to patient ratios, absent management, reported safety concerns don’t get taken seriously, bedside staff burnt out, & nurses have an incredible workload handed to them that is truly unrealistic
- 4.01 Dec 2023Public Health EducatorCurrent EmployeePittsburgh, PA
Pros
health promotion skill building opportunities
Cons
pay, travel, limited upward mobility within department
- 5.030 Nov 2023Hospitality AssociateCurrent Employee
Pros
Flexible with student schedule Great Pay
Cons
Very big and impersonal company
- 4.01 Dec 2023Patient Access RepresentativeFormer Employee, more than 3 yearsWexford, PA
Pros
Benefits for employees are good
Cons
Just another employee among a large group
UPMC Reviews FAQs
UPMC has an overall rating of 3.3 out of 5, based on over 4,338 reviews left anonymously by employees. 51% of employees would recommend working at UPMC to a friend and 48% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
51% of UPMC employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UPMC 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.