The Negatives outweigh the Positives - Milieu Therapist UPMC Employee Review

2.0
13 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Being a nationally well-known hospital, having UPMC (no matter the specific facility) on your resume is a definite plus. There are numerous types of jobs available ranging from the normal '9-5' desk work to the '24-7' hands-on work with patients. Whether you are a student, fresh-out of college, looking for a career change, or just need a job ASAP, you really can't go wrong with UPMC. Specifically within WPIC, the workers are diverse (age/race) and it's a good place to get experience working with mental health patients of all kinds. Plus, the benefits and retirement package are decent.

Cons

The turnover rate is high, which is never a good sign. WPIC mandates (mandatory overtime) their workers often mostly due to the shortage of employees, and direct care workers often work understaffed on their units. Working with patients is very stressful and can be dangerous at times depending on which population you work with... the employee shortage does not help these matters at all. Loyalty and trust between co-workers/supervisors is questionable. There are no worthwhile incentives offered by management. Favoritism and general unfair treatment is seen between select supervisors and co-workers. Equipment and furniture are old and outdated, and there's often a shortage on towels and bed linen on some patient units. How that happens in a place that racks in billions in revenue (not-for-profit or not), I don't know. Oh, and parking sucks.

Explore other reviews about UPMC

5.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

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