Can’t wait to leave - Loan Officer USAA Employee Review

Mortgage leadership steals from there employees. They have understaffed closers making it almost impossible to close a loan on time. Than say if loans don’t close on time even if the member is 100% satisfied they will take away your commission. Often times more than a thousand dollars per month. The lack of ethics leadership shows is disgusting. It is beginning to show that the mortgage department is failing as a whole.