Pros
The company has a great mission and there are some great employees scattered throughout the building. The benefits are also good compared to most companies.
Cons
Lots of Cons: 1. Below Market Pay. USAA pays well below the market for most positions and gives very few and minimal raises. They will tell you the bonus is high but it has gone down over the past 5 years and now is no longer competitive with other companies. 2. Horrible Company Culture. The CEO and other top executives have fostered a nasty, political, backstabbing environment. They have also completely forgotten the Mission is the company and made decisions that do not look to their best interests. 3. Worst CEO and Senior Executives in a Fortune 100 Company. Stuart Parker might be the worst CEO to ever lead a Fortune 100 company. His decisions are not well thought out, do not have the best interests of the members in mind, self-centered, and are driving the company out of business. USAA P&C and Bank haven’t been profitable in years. 4. Dysfunctional Legal Department. The executives in the Legal Department are extremely poor managers and narcissistic. They also hire way too many attorneys from the Financial Regulators - every good attorney knows that good/smart attorneys don’t work for the regulators. 5, Good Employees are leaving in droves. Because I’d the above most of the good/talented employees are leaving the company. What are remaining are the dumb, lazy, and narcissistic left overs.