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      USAA

      Engaged employer

      USAA reviews

      USAA pays above average compared to other similar industries - Senior Administrative Support Specialist USAA Employee Review

      4.0
      7 Mar 2010
      Senior administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      lots of cafeterias, popular restaurant options, gyms, massage therapy, clinics, Starbucks, gift shops, etc. on site make the employee experience convenience and helpful

      Cons

      management needs more training in interpersonal skills, relationship management, etc. It's not easy to change jobs within the company, which is something most people thing would be relatively simple for a company of 15,000-20,000+ positions.

      Explore other reviews about USAA

      5.0
      7 Apr 2026
      Licensed insurance producer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Insurance and Underwriting Training, great work environment, Decent starting pay.

      Cons

      Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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