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      USAA

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      USAA reviews

      It was good until it wasn’t - Bodily Injury Claims Adjuster USAA Employee Review

      2.0
      20 Aug 2021
      Bodily injury claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      None. They took them all away. You get decent pto and a paycheck. Health insurance is ok. People are nice

      Cons

      Everything is a con. They force the koolaid down your throat and then punish you for not being good enough. All cons

      Explore other reviews about USAA

      5.0
      26 Jun 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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