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      Detrimental reliance - Non Injury Claims Adjuster USAA Employee Review

      1.0
      19 Nov 2021
      Non injury claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      401k contribution, ability to purchase extra PTO, paid training/licensing/continued education

      Cons

      Knee jerk decisions from leadership that are not beneficial to both adjusters and members, only benefit their bottom line.

      Explore other reviews about USAA

      5.0
      26 Jun 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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