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      USAA

      Engaged employer

      USAA reviews

      Collapsing from the inside - Data Analytics USAA Employee Review

      2.0
      9 Dec 2021
      Data analytics
      Recommend
      CEO approval
      Business outlook

      Pros

      Founded on a strong culture and mission serving the military community

      Cons

      Archaic business model and systems they are pretending to "modernize" Inept senior leadership that is disconnected from front line needs Story tellers are the most successful, those who deliver are taken for granted Zero talent management or succession planning Inadequate industry knowledge in executive ranks

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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