All the lies not worth your below avg salary - Underwriter USAA Employee Review

1.0
7 Sept 2015
Recommend
CEO approval
Business outlook

Pros

USAA gives you an extra pay check before Christmas. Free sub-par coffee Annual bonus (but it'd be nice to get that disbursed divided by your pay checks) 8% 401(k) match..but you gotta starve to put that much in Decently fast internet to job surf or update your LinkedIn & indeed accounts w/ your most current resume

Cons

Management: sigh, dimwitted know it all's who pretend to want to have your opinion but then will consider and usually go their own way and then act shocked when their way is a terrible idea. Employees are literally leaving like rats on a sinking ship. I've never worked for a corporation where they literally pretend that everything is totally fine. And it's not just the employees who are leaving, we've got directors & managers who are either quiting or being (quietly) sent back to San Antonio and taking a demotion. Potential Underwriter: Don't expect to get your VA designations..won't happen. With all the lies and the BS the rumblings have been we'll get it in a year (2012) we'll get it Q2 next year (2013 Q3) ..then "no plans to bring it to Addison, now, "probably not until Q2" so we are gonna get it..just say so. UW aren't idiots we know what's up. Pay: if you're really into being paid less for what you're worth..then come on in. Here, you will be paid at least 25-30K less than the DFW market avg. most underwriters aren't even paid the avg. between job description minimum & maximum. But yet, mgmt expect above avg performance..its borderline slave labor. All the while you're feed their BS propaganda about how horrible every other company is and if you leave how you'll BEG to come back. Let me just say I've seen more than 1/2 of the original UW staff leave..and only heard of 1 come back and she was new at UW anyways. Don't look to advance cause you won't. You'll be a Underwriter I who's underpaid just as you were for a Underwriter II...same goes for processing & closing. They think that title makes up for your lack of $$. Work: you have to schedule all of your vacation at the end of the year for the following year. Taking time off if you're denied through the system is like pulling teeth and you just have to call out sick just to take care of simple things...no work /life balance at all.

Explore other reviews about USAA

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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