My personal experience with USAA. - Insurance Professional III USAA Employee Review

4.0
12 Jul 2025
Recommend
CEO approval
Business outlook

Pros

In-depth training provided, entry level opportunity, no insurance background needed

Cons

Not much opportunity to move up, if I faced system issues then I had to fix those issues off the clock or make up the time on a day off. Metrics were hard to hit, some managers micro-manage while others gaslight you and dont want to provide the help and gave you attitude.

Explore other reviews about USAA

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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