Average - Client Relationship Associate Vanguard Employee Review

3.0
14 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Entry level position easy to obtain licenses and investment experience

Cons

Career mobility is very limited you are stuck in this position as self development opportunities are not given to employees. Also, whenever a new position is available competition is high as everyone else wants to progress to another role. This position is a call center where the majority of your phone calls are showing people how to use a website - It is not fulfilling

Explore other reviews about Vanguard

5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good culture Good work life balance Great Benefits

Cons

Location is far from Philly Hard to gain large pay jumps

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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