Vanguard Reviews | Glassdoor.co.uk

Vanguard Reviews

Updated 13 Jun 2019

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Found 2213 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
75%
Approve of CEO
Vanguard CEO Tim Buckley
Tim Buckley
205 Ratings
Pros
Cons
  • "The role itself is a glorified call-center(in 184 reviews)

  • "That is all that you will be doing in the entry level role(in 69 reviews)

More Pros and Cons
  1. "Fab company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard

    Pros

    It's a really good work environment

    Cons

    Not got any really, it's a great job

    Vanguard2018-11-27
  2. "A mixed, but positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard full-time

    Pros

    Opportunitites for advancement, mission-driven company, acceptable working hours, great corporate culture

    Cons

    Below-average pay, quite political (office politics),

    Vanguard2019-01-22

    Vanguard Response

    March 29, 2019Vanguard Human Resources

    We’re glad that you experienced a positive work environment and culture, we also appreciate you sharing the areas of opportunity. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

  3. Helpful (9)

    "Bunch of schoolboys playing at business. Slow, frustrating and egotistical company. Terrible IT systems."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Specialist in London, England
    Neutral Outlook
    Disapproves of CEO

    I worked at Vanguard full-time for more than 3 years

    Pros

    There aren’t many to share here. You get paid on time.

    Cons

    Management are weak - terrible decision-making. People get promoted to jobs they don’t have skills for. Awful. Mission is paid lip service - they don’t mean it.

    Advice to Management

    There’s no helping them really. Diversity is a massive problem. You’re hiring in your mirror image. Nothing will change for a very long time.

    Vanguard2018-09-24
  4. "Vanguard - a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vanguard full-time

    Pros

    - Excellent culture and values - Highly successful firm - Good opportunities to rotate between teams and departments - Plenty of development and training opportunities

    Cons

    - Footprint outside the US is relatively small

    Vanguard2018-01-07
  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Vanguard

    Pros

    Inspiring leadership, people are friendly,

    Cons

    too many staff doing too little work, they could halve their staff

    Vanguard2017-05-09
  6. "Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Student in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vanguard

    Pros

    Great team environment, flat structure, great work/life balance

    Cons

    More insight into various departments

    Vanguard2016-11-09
  7. Helpful (1)

    "Great culture, excellent work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Vanguard full-time for more than a year

    Pros

    Client focussed, very flexible working arrangements available with excellent work-life balance, study sponsorship and access to senior management.

    Cons

    Base salary is below rest of market, a who you know rather than what you know approach to career progression. High staff turnover.

    Advice to Management

    Promote and develop your good staff in the UK and pay them the going rate and they won't all leave.

    Vanguard2015-06-22
  8. Helpful (10)

    "Emphasis on great leadership unless unlucky enough to have a poor manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Positive Outlook

    I have been working at Vanguard full-time for more than 3 years

    Pros

    In general, a great flat structure. Able to have access to the CIO. Senior staff know your name and seem to genuinely care about you. A leadership standard with which staff are judged. Great training programs trying to build up these soft skills. 95% of managers are excellent and show great leadership skills.

    Cons

    Because senior staff is so nice and are generally great managers, they are unable to believe that there are one or two bad apples amongst them. This means that they take ages to act and not only this their response is often inappropriate. Experts and specialists are not respected. There is a greater emphasis on the generalist at the expense of expertise. Total comp is terrible. Unfortunately, senior staff can be incredibly...

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    Advice to Management

    Take bullying and harassment seriously. Although leadership is incredibly important, this should not be at the expense of respecting and encouraging specialists and building expertise.

    Vanguard2015-05-05
  9. Helpful (23)

    "YOU HAVE BEEN WARNED"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Relationship Specialist in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Vanguard full-time for more than a year

    Pros

    18 PTO Days and you can buy PTO days

    Cons

    Micromanagement, no room for growth, cut throat, excessive micromanagement, burn out, zero incentive to do well,

    Advice to Management

    I work in the call center. The role can be called Brokerage Professional, Personal Investor. Client Relationship Specialist, etc. You are micromanaged from the start of the day to the end. You have to take 40-50 calls a day to change peoples passwords and buy mutual funds. There is zero room for growth unless you get really lucky or you KNOW someone. There are zero incentives to do well at your job. I can do the bare...

    Show More
    Vanguard2019-06-04
  10. Helpful (21)

    "This job burns you out and makes you hate people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brokerage Investment Professional in Malvern, PA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Vanguard full-time for more than 3 years

    Pros

    Benefits and upward mobility if you know the right people or are very personable.

    Cons

    Very, very toxic work environment (cut-throat).

    Advice to Management

    Hire experienced managers who are life-long dedicated business professionals.

    Vanguard2019-05-15
Found 2213 reviews