2.0
20 Sept 2016
Anonymous employee
Former employee, more than 5 years
Recommend
CEO approval
Business outlook
Pros
Yearly "Partnership" bonus is almost guaranteed. Co-workers are friendly.
Cons
Internal systems that are used to process client trades, transfer requests, in addition to the phone systems have all experienced ongoing technical issues. IT can't seem to get a hold of it. Fixes are temporary and they arise again. This has affected the morale with Leadership and Crew. Employees with client facing roles are tasked with the burden of communicating these issues to clients but they are not well informed as to why there are issues and how they are being addressed. Processing timeframes are excessive. 4-6 weeks for some items. Leadership only cares about metrics, they need a reality check t set the proper expectations.