System Performance Managers/ Director do not know what they are doing - Systems Performance Engineer Verizon Employee Review

2.0
2 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Used to be a good work place.

Cons

The System Performance Department in Midwest’s largest market needs to be Unionized. Managers/ Director decide last minute fire-drills and expect employees to pick up call right away anytime they call, guess they do not know how to leave vm. Management is non-technical and have policy to harass, intimidate employees. Plus, they have a leadership program for Recent college graduates who after 3 rotations are made managers. Had hired a guy from this program who had been manager barely 1 year in a different team he was non-technical but liked to boss around, argue with employees who have been working for decades and did not learn a simple thing after a year how to look up kpi's for sites and would ask engineers to put power point for him. Was finally moved to outer markets of ILWI. Director isn't that better than managers and wants engineers to make changes to network that impact negatively to customers but wants employees responsible for any network degradation. And they like to "coach" employees who do not agree with them. Last but not least, too much favoritism and go out and promote their buddies saying it’s a business need and favorites can do or work how they want. Also, hiring friends of friends as Senior Engineer who have no 4G experience let alone 5G which needs a year of training to get up to speed.

Explore other reviews about Verizon

5.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Love the company. Great culture. Flexible work balance life.

Cons

Went from remote to in-office 3 days a week.

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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