Pros
Colleagues are friendly, welcoming, and willing to help. The company demonstrates openness by encouraging feedback on a public platform, which is commendable. Global brand with strong market presence and potential for impactful work. Management has acknowledged onboarding challenges and is actively working to address them.
Cons
Onboarding inefficiencies: Multiple requests for the same banking/tax information and delays in payroll processing created unnecessary stress. Provisioning of equipment: There was no standard provision for monitors, keyboards, and mice for onsite workers in Canada. I had to use my company card to purchase these locally. Laptop arrived midday on Day 1; phone and credit card took 3 weeks. Onboarding content focus: During the first week, there was access to a “New Hires” Microsoft Teams channel, which was helpful, but the majority of content and focus was geared toward U.S. associates. Canadian benefits process: Benefits details were eventually provided by a third-party representative via a personal Gmail account, which felt unprofessional. No standardized access process: Gaining access to essential systems required personal networking rather than a defined procedure.