Wonderful Company but Compensation is lacking - Anonymous employee Waystar Employee Review

4.0
18 Jul 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO, Holidays, Birthday Off, Insurance, Work Life Balance, Wonderful CEO, Culture, Remote Work, Co Workers, Free Food

Cons

This is literally the best company I have ever worked for, but comparing salaries to other Healthcare IT companies they are below average. That is the only con is the pay is lower than other big healthcare IT companies. Oh and they are making people go back into the office one day a week. I love working from home and do not want to be in office.

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Waystar Response
2y
Our culture is so important to our team members—this is great to hear! We leverage external compensation data, market analyses, a benefits package to support our comprehensive rewards. Bringing teams together to solve some of healthcare’s biggest challenges is best done when we can be together accelerating solutions and career development. Reach out to your direct leader or Strategic Business partner for compensation concerns or our hybrid return to office plan. We value your feedback and experience.

Explore other reviews about Waystar

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, good people, Unlimited PTO

Cons

None that I can think of

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Waystar Response
9h
Thank you for sharing your experience with Waystar. We appreciate your perspective and are glad you built strong connections with your colleagues and valued our flexible time-off program. We focus on creating a supportive culture with great people, and we are pleased to see that reflected in your experience.
4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong in office culture, catered lunch weekly Meaningful work, interesting problems Many opportunities for growth Better gender diversity than other engineering orgs Great teamworking, many opportunities to make real impact. Opportunities for recognition Quarterly on-sites which could promote remote employee inclusion (if they actually showed up)

Cons

Intense on-call rotations, every 2-5 weeks depending on team. No additional compensation for on-call work even if team is smaller and rotations are more frequent. Legacy tech stack, little focus on tech debt as clients are king. Overworked SRE team so devs own as much of infrastructure as they can. Re orgs almost every year, usually more confusing than helpful from an individual contributor level Alcohol heavy culture. Explicitly, not a great place to be if you have a strained relationship with drinking. Product dept had some star team members but a few PMs were unengaged, lacking knowledge, and difficult to interact with Pay was not competitive. Leadership has varying levels of engagement in / knowledge of the work and varying levels of respect for work-life balance. Very young leadership team. Junior to senior ratio > 2. Co-ops can get more attention and exposure than some new hires. Mission has shifted from a focus on patient satisfaction to a focus on profits for providers. Remote employees given food/lodging during onsites, but local employees not compensated. All new hires expected to be local which limits talent pool, espc for senior engineers.

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Waystar Response
4w
Thank you for taking the time to share such a detailed reflection on your experience at Waystar. We appreciate your feedback and are glad to hear that our culture, meaningful work, and opportunities for growth and recognition made a positive impact. We also value the collaboration across teams and our focus on inclusion. As Waystar scales, feedback like this helps us identify where we can improve. We recognize the importance of supporting sustainable workloads, providing clarity during organizational changes, and driving consistent leadership engagement across teams. We also focus on advancing our technology, strengthening cross-functional partnership, and enhancing our total rewards approach to meet the needs of our team members. We want to be clear that Waystar is not, nor do we aspire to be, an environment centered around alcohol. We focus on building a professional, inclusive, and balanced culture where employees can connect in ways that are comfortable for everyone. From time to time, we host optional social events (as many organizations do), but we’re intentional about offering a variety of ways for employees to engage - both with and without alcohol. We’re always working to improve, and we appreciate perspectives that help ensure our culture reflects who we strive to be. We appreciate you sharing your perspective. Your feedback helps us build a more balanced and supportive experience for all team members. If you’d like to discuss this further, please reach out to peopleteam@waystar.com.
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