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      Waystar

      Engaged employer

      Waystar Reviews

      4.2

      84% would recommend to a friend

      (525 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by category

      4.4

      Culture and values

      4.3

      Diversity and inclusion

      4.3

      Work/Life balance

      4.1

      Senior management

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      Waystar has an employee rating of 4.2 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      525 reviews
      3.0
      26 Jun 2026

      Great learning opportunities, but pay and promotions lacking

      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent for gaining experience and important skills necessary to succeed in the industry. Offers a high potential for learning and personal growth in general. Great benefits.

      Cons

      Salary on the lower end for the industry. Promotions are often given to the manager's inner circle rather than to the most qualified person. Seemingly all departments have an extremely strong HR culture that reminded me of the bullies in middle school.

      4.0
      25 Jun 2026

      Great colleagues and benefits, but processes need work

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Hybrid schedule flexibility - Comprehensive benefits - Genuine, kind people to work with - Leadership sets a positive tone and lives company values - Product is good for public interest

      Cons

      Being a newer public company, many solutions and processes feel like they were bolted on rather than designed from the ground up. There is little to no documentation around several key processes. Compensation is a little lower than the competition. Flexible time off is a bit of a scam. It gets the company out of having to pay out employee PTO. I would rather have standard PTO so I don't feel guilt over taking time off.

      Viewing 1 - 3 of 525 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 547 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.