Terrible - Pharmacy Assistant Well Pharmacy Employee Review

1.0
8 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Staff in my store were amazing and friends for life. I also loved SOME of my patients.

Cons

Upper management are shocking. They don't care about you. It's honestly awful. You get spoken to extremely badly and often assaulted by customers. I got hit in the ribs, threatened they would kill me, threatened that they would SA me. I can't say certain words on here haha. I also got spat at. When I reported this, they made ME APOLOGISE TO THE PATIENT. ME?! I got spat on and had to apologise. I was treating the patient well and I was kind and caring but they did this to me. I had witnesses too but the company doesn't care. I refused to apologise and handed in my 4 week notice. I couldn't do it anymore. My mental health was suffering so bad and I was going in to work everyday crying. I ended up having super bad anxiety when dealing with the customers there so I asked for help but was denied anything. The company only care about making money. You are just a little worker ant that they will stomp on whenever they like. Just read the reviews online about the company. Don't work for them.

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Well Pharmacy Response
3y
Hello, Thank you for taking the time to write your review. We are saddened to hear about your experience working at Well. This is certainly not the experience we want our colleagues to have. We take colleagues' feedback seriously and are always looking for ways to improve. Please can you reach out to us via wearelistening@well.co.uk to discuss your experience further? Kind regards The People Team at Well Pharmacy

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5.0
10 Apr 2025
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CEO approval
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Pros

experience training food pay pension

Cons

work hours are long and tiring

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Well Pharmacy Response
1y
Hi there, thank you for your feedback. It's great to hear that you had a good experience working with us. It's important that we offer benefits that are meaningful to our colleagues, so we are glad to hear that you enjoyed your benefits package. We understand that Pharmacies can be busy environments to work in and we thank you for providing care to our patients and customers! Thank you. Well Pharmacy
4.0
25 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Team work , good relationships and good salary

Cons

A lot of work , pressure, responsibility

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Well Pharmacy Response
1y
Hi there, Thank you for your feedback. We’re happy to hear that your overall experience with us was a positive one, and that you built good relationships whilst working with us. We thank you for your honesty and acknowledge the great responsibility that comes with working in community Pharmacy. The mental health of our colleagues is of the upmost importance, and we would advise anyone struggling to reach out to their line manager for support, and to take advantage of our partnership with the Retail Trust. We wish you all the best in your future endeavors. Well Pharmacy
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