Telemarketer job, DON'T BE FOOLED!!! you are NOT a credit manager, you will be a TELEMARKETER. - WFF Credit Manager Wells Fargo Employee Review

1.0
1 Sept 2009
Recommend
CEO approval
Business outlook

Pros

Wells Fargo has good benefits, the bank has good reputation, Wells Fargo Financial is not the bank.

Cons

WFF managed to turn a good profitable company into a slaughter house for clients. Your job description is nothing compared to what you have to do when you work there. My job consisted of the following: -Get there on time, 9:00AM reasonable hour -Start making calls to bank and WFF customers around 9:10AM (No one home, and if someone is home, people usually answer the phone, "Why do you keep calling me?, I asked several times not to callme" -around 11 you stop calling, but start working on your deals, this is the good part (Only if you have clients) -Do your appointments if you have any or keep calling -3 to 4 PM depending on the office, you start calling again until 6 PM by which time you are supposed to have more clients. or schedule your clients for saturday (Extra time) The job environment was not that bad, bad office maneurisms tampered with the sanity of most clients. People will get real mad in the office when they were told that "we are going to try to finance you" People will respond, "so you don't have a deal for me? did you lied to me and get me get all this paperwork just so you could run a deal?" This unprofessionalism made me sick, and made my quit the job. The fact that I was hired as a Credit Manager and instead I was telemarketing. I had to make from 80 to 100 calls a day regardless of how much business I brought. You will only sell creidt cards at more than 14% to 32% NO JOKE, RESEARCH IT! same with car loans. So good luck, see if you really want to do this, do some good soul search and imagine yourself being a telemarketer, bugging people at home and selling them those grosely inflated products.

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Cons

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4.0
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Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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