Was great until they sold our jobs to another country. - Anonymous employee Western Union Employee Review

1.0
29 Jul 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Western Union was a wonderful place to work because of it's people. Most employees in my work location had worked for WU for over 20 years and planned on retiring there. Not that people didn't have their moments, but it was a close group for being over 200 employees in one building. Direct management was very understanding of work/life balance, knew what they were doing on the job, gave excellent direction and I always felt safe, until...read on to the Cons.

Cons

Senior management CANNOT be trusted!!! In order for certain people to get their bonuses, they had to cut, and they didn't care where. They sold an American company out to other countries. Union employees made only about 35K/year - not a lot. WU employees in other countries are making 10% of that now. But WU sold their employees out. They gave up years and years of experience, company knowledge, loyal employees and most importantly the pride and ownership employees had in WU. Employees felt they had a stake. But they were sold out by senior management.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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