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      Western Union

      Engaged employer

      Western Union Reviews

      Compare reviews

      3.3

      54% would recommend to a friend

      (2,924 total reviews)
      avatar

      Devin McGranahan

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.4

      Compensation and benefits

      3.2

      Culture and values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Senior management

      Western Union has an employee rating of 3.3 out of 5 stars, based on 2,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      18 Oct 2014

      The Lunatics Are Running The Asylum

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Interesting work when you are allowed to do it without interference. Some good people at middle / lower level in the company. Offering a service that people really need.

      Cons

      Am I the only person to have spotted that the CEO doesn't have a clue? Revenue down, profits down, customers switching, share price collapsed, and his 'strategy' in response is to fire people and travel around the world in luxury with his personal photographer and PR exec, posting pointless stories every day. Hanging around at the Gates and Clinton Foundation meetings talking about poverty. Talking about leadership at industry forums. Really ironic given his CEO package and total lack of leadership skills.

      1.0
      7 Dec 2018

      HR

      Human resources
      Recommend
      CEO approval
      Business outlook

      Pros

      None I can think of

      Cons

      Worst culture I've ever worked in. HR is dysfunctional with so many individual agendas and incompetent leaders. So many people just looking out for themselves. People being promoted based on relationships rather than their ability to do the job.

      avatar
      Western Union Response
      7y
      We are disappointed to hear about your experience. At WU, we take employee feedback seriously and work hard to create a culture where employees are encouraged to share ideas and voice their concerns. We strive to provide opportunities for all employees based on knowledge, skills, ability, and contributions and reward performance for individual contributions and high-value results. We also understand the impact that our leaders have across the organization, so we support their professional development and opportunities for growth. As we continue to promote positive change across our organization, we will share your comments with the appropriate teams.
      1.0
      4 Jul 2018

      Appalling

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Yes-mens paradise - Every recruiters dream

      Cons

      - No career progress - Terrible Office Culture of backstabbing - Lack of leadership - Lack of benefits for lower than SR Manager level - No onboarding - Mass turnover of staff

      Viewing 1 - 3 of 2,924 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,780 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.