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      Western Union

      Engaged employer

      Western Union reviews

      Nice people, but the downward spiral of culture and performance will continue - Anonymous employee Western Union Employee Review

      2.0
      19 May 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people, diverse culture, nice trips if you're senior management

      Cons

      Lack of discipline to stick to strategy, only strategy is cost-cutting with annual corporate layoffs. Lots of talk about "new" focus, but it's repackaging of already-tried approaches. Management scared to take bold moves that are needed in an industry that is quickly passing them by.

      avatar
      Western Union Response
      9y
      Thank you very much for sharing your feedback. WU is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. We noticed you are a former employee of WU, but we would like to address your concerns. Please feel free to email us at: careers@westernunion.com. Thanks again for your time.

      Explore other reviews about Western Union

      5.0
      1 May 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      4.0
      6 Jun 2026
      Aml specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO, family friendly, good mid management

      Cons

      Senior management not employee centered, employees are on edge with sublease of floors, job security is a concern

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