Bahasa support specialist - Bahasa Indonesia Specialist Western Union Employee Review

5.0
16 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Nice work environment, good benefit

Cons

Heavy work load, answering AUS and NZ calls

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Western Union Response
8y
Thank you for submitting feedback on WU! Great to hear you would recommend the company and enjoyed your work environment and benefits! We will continuously look for ways for our employees to maximize their work/life balance, using tools and technology and having conversations with their managers about ways to help their individual needs.

Explore other reviews about Western Union

5.0
4 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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