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      Western Union

      Engaged employer

      Western Union reviews

      Global Agent Life-Cycle Management - Agent database administrator Western Union Employee Review

      4.0
      5 Apr 2018
      Agent database administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      The possibility to learn from other teams is there for you to take advantage of. The work environment is great and invites you to stay. Even if your position is not compliance related, all WU employees are required to have a certain level of knowledge regarding compliance policies which is a nice feature to your resume.

      Cons

      Growth opportunities are there; however, hiring processes are most of the times biased, and moving to another position might take a while for some people to happen (even years). Once you get a promotion, the transition to your new role could be certainly cumbersome depending on the business unit you are moving to.

      avatar
      Western Union Response
      7y
      Thank you for taking the time to share about your experience as an agent database administrator. We're glad that you appreciate our company culture and opportunities for growth and learning. We assure you that we strive to provide opportunities fairly, based on knowledge, skills, ability, and contributions. If you have more details to confidentially share about your experience, we encourage you to email us: careers@westernunion.com.

      Explore other reviews about Western Union

      5.0
      4 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      29 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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