Skilled employees but poor IT infrastructure - Anonymous employee Western Union Employee Review

4.0
10 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly working evironment and professional colleagues

Cons

Outdated IT infrastructure hurts efficiency improvement opportunities

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Western Union Response
7y
Thank you for your review! We appreciate your insight and are happy to see you'd recommend WU as an employer.

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5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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