Shocking! - Product Support Specialist Wix Employee Review

1.0
20 Aug 2024
Recommend
CEO approval
Business outlook

Pros

-Got to meet amazing colleagues -A few good benefits like lifestyle and wellness stipends, monthly basis

Cons

-Over 2 years Salary freeze, when the company every quarter beats record number profits -Underpaid positions, compared to the market -Very toxic enviorment due to with layoffs & political views -Work overload, to burnout point ... highly short staffed -Only way to move up, is by who you know. Not what you know -Attended a meeting with the product team (Tel Aviv) where they spent the meeting going over slides with images of a military training a member of the team attended. Meanwhile issues were not discussed as expected causing users frustration and increasing or workload. -Global teams are not looked after and are on their own -Every few months a restructure occurs and everything changes completly. In some cases you will return to a previous restructure which just shows they have no clue what they are doing, causing all staff stress with constant procedure changes back and forth

Explore other reviews about Wix

5.0
21 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Incredible culture.

Cons

HQ outside the US, which limits career projections.

3.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is sold for some roles

Cons

Very cut throat work environment

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